No reply from support - Never received serial number.

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No reply from support - Never received serial number.

Postby runawayguy » Wed Jan 27, 2010 4:23 pm

I purchased A twist of faith two days ago, the downloadable version, using paypal.
I received the paypal receipt and downlod but not my serial number that I must have to activate the game. I emailed support twice without any reply. I checked my spam folder just in case but nothing there either.
Now I registered on this forum to see if I can get some help at all.

Please tell me what to do, and please dont ask me to email you again because that isn't working.

Paypal Transaction ID: 10T20377SW791554B
payer Marcus Knudsen
marcus_knudsen(at)hotmail.com
also info(at)xphirience.com

If you can not help, please make sure I get a refund.
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Postby FocusTechSupport » Mon Feb 01, 2010 5:28 pm

The activation code is sent by e-mail by Metaboli GamesPlanet online shop.
For all your questions regarding the payment, the download, the installation or the activation of the digital version, please contact the technical support of Metaboli GamesPlanet online shop: supportdl.focus@gamesplanet.com

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