[INFO] Technical FAQ for Yesterday

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[INFO] Technical FAQ for Yesterday

Postby FocusTechSupport » Mon Mar 19, 2012 4:40 pm

INTRODUCTION

- If you cannot run the game or you are experiencing stuttering, please close any background applications that could be the cause of this (virus scanners, optimization tools...).
- Please update your graphics and audio drivers as well as your operating system via Windows Update.



CONTENTS

    GAME ACTIVATION
  1. Cannot activate the game.
  2. How to activate manually the game.

    RUN YESTERDAY
  3. Cannot run the game.
  4. How to configure the display mode for Yesterday.
  5. How to locate the savegames of Yesterday.

    UPDATE THE DRIVERS OF THE COMPUTER
  6. How to identify the graphics controller of the computer.
  7. AMD/ATI graphics controllers for desktop computer.
  8. AMD/ATI graphics controllers for laptop computer.
  9. INTEL HD graphics controllers for desktop computer and laptop computer.
  10. NVIDIA graphics controllers for desktop computer.
  11. NVIDIA graphics controllers for laptop computer.
  12. How to identify the audio controller of the computer.
  13. Update REALTEK audio controller drivers.
  14. Update CREATIVE X-FI audio controller drivers.
  15. AMD processor drivers for WINDOWS XP.
  16. Optimizer for AMD ATHLON64 X2 processors.
  17. Remove driver leftovers from your system with Driver Sweeper.

    TECHNICAL SUPPORT
  18. Contact the Technical Support of Yesterday.



A. CANNOT ACTIVATE THE GAME

If you have F-Secure antivirus/firewall, please temporarily disable DeepGuard of F-Secure. If you have PC Tools Spyware Doctor, please disable it. Otherwise please open your antivirus then add the following files in the Exceptions: acpc.exe, Yesterday.exe, game.x86 and game.dll located in the Yesterday game folder:

1. Click the Windows Start button then Computer.
2. Open Local Disk (C:).
3. Open Program Files or Program Files (x86) folder.
4. Open PENDULO Studios folder then Yesterday folder.



B. HOW TO ACTIVATE MANUALLY THE GAME

You can activate manually Yesterday using a Manual Activation Key.
You can get a Manual Activation Key from another computer with an Internet access or from a smartphone.

1. Click the Windows Start button then Computer.
2. Open Local Disk (C:).
3. Open Program Files or Program Files (x86) folder.
4. Open PENDULO Studios folder then Yesterday folder.
5. Run ACPC.EXE application file and click Activation or deactivate product button.
6. Enter the Activation Key of the game and click Activate Manually button.
7. Click the link http://activate.actcontrol.net/
8. In Serial Number, enter the Activation Key of the game then the Hardware Code, and click le Get Activation Key button.
9. In Your Activation Key, copy the Manual Activation Key.
10. From the game activation window, in Activation Key (below the Hardware Code), enter the Manual Activation Key and click Next button.
11. Once the game activated, click OK button and run Yesterday.



C. CANNOT RUN THE GAME

An updated version of Microsoft DirectX is required in order to run Yesterday. This component is automatically installed with the game.
But for some reason if this component is not installed and you cannot run the game:

1. Click the Windows Start button then Computer.
2. Right mouse click the Yesterday game disc and click Open.
3. Open the DirectX folder then run DXSETUP.EXE application file.



D. HOW TO CONFIGURE THE DISPLAY MODE FOR YESTERDAY

Before running Yesterday, you can configure the display mode of the game according to your computer display configuration:

1. Once the game installed, please click the Windows Start button then All Programs.
2. Click Pendulo Studios then Yesterday.
3. Click Yesterday - Configuration.

- Check 'Recommended' in order to configure automatically the display mode.
- Check 'Choose Manually' then choose the desired display mode.
- Click Ok button in order to save and quit the configuration tool.



E. HOW TO LOCATE THE SAVEGAMES OF YESTERDAY

The savegames of Yesterday are located from the following path:

WINDOWS XP
1. Click the Windows Start button then My Computer.
2. Open Local Disk (C:).
3. Open Documents and Settings folder then All Users folder.
4. Open Application Data folder.
- If the Application Data folder is hidden, click Tools then Folder Options.
- Click View tab and check Show hidden files and folders from Advanced settings.
- Click the OK button.
5. Open Application Data folder then Pendulo Studios folder.
6. Open Yesterday folder then SAVEGAME folder.

WINDOWS VISTA/WINDOWS 7
1. Click the Windows Start button then Computer.
2. Open Local Disk (C:).
3. Open ProgramData folder.
- If the ProgramData folder is hidden, click Organize then Folder and search options.
- Click View tab and check Show hidden files, folders, and drivers from Advanced settings.
- Click the OK button.
5. Open ProgramData folder then Pendulo Studios folder.
6. Open Yesterday folder then SAVEGAME folder.



F. HOW TO IDENTIFY THE GRAPHICS CONTROLLER OF THE COMPUTER

1. Press Windows and R keys.
2. Type DXDIAG and click OK button.
3. Click Display tab.



G. AMD/ATI GRAPHICS CONTROLLERS DRIVERS FOR DESKTOP COMPUTER

ATI RADEON HD - WINDOWS XP
1. Click http://www2.ati.com/drivers/12-2_xp32_dd_ccc.exe
2. Save 12-2_xp32_dd_ccc.exe application file on the hard disk.
3. Once download done, run 12-2_xp32_dd_ccc.exe application file and follow the instructions.

ATI RADEON HD - WINDOWS VISTA/WINDOWS 7 32-BIT
1. Click http://www2.ati.com/drivers/12-2_vista_ ... dd_ccc.exe
2. Save 12-2_vista_win7_32_dd_ccc.exe application file on the hard disk.
3. Once download done, run 12-2_vista_win7_32_dd_ccc.exe application file and follow the instructions.

ATI RADEON HD - WINDOWS VISTA/WINDOWS 7 64-BIT
1. Click http://www2.ati.com/drivers/12-2_vista_ ... dd_ccc.exe
2. Save 12-2_vista_win7_64_dd_ccc.exe application file on the hard disk.
3. Once download done, run 12-2_vista_win7_64_dd_ccc.exe application file and follow the instructions.

AMD/ATI drivers support page http://support.amd.com/us/Pages/AMDSupportHub.aspx



H. AMD/ATI GRAPHICS CONTROLLERS DRIVERS FOR LAPTOP COMPUTER

ATI MOBILITY RADEON HD - WINDOWS XP
1. Click http://fichiers.touslesdrivers.com/2995 ... cl_mod.exe
2. Save 10-12-mobile_xp32_dd_ccc_ocl_mod.exe application file on the hard disk.
3. Once download done, run 10-12-mobile_xp32_dd_ccc_ocl_mod.exe and follow the instructions.

ATI MOBILITY RADEON HD - WINDOWS VISTA/WINDOWS 7 32
1. Click http://www2.ati.com/drivers/mobile/12-1 ... cc_ocl.exe
2. Save 12-1_mobility_vista_win7_32_dd_ccc_ocl.exe application file on the hard disk.
3. Once download done, run 12-1_mobility_vista_win7_32_dd_ccc_ocl.exe and follow the instructions.

ATI MOBILITY RADEON HD - WINDOWS VISTA/WINDOWS 7 64
1. Click http://www2.ati.com/drivers/mobile/12-1 ... cc_ocl.exe
2. Save 12-1_mobility_vista_win7_64_dd_ccc_ocl.exe application file on the hard disk.
3. Once download done, run 12-1_mobility_vista_win7_64_dd_ccc_ocl.exe and follow the instructions.

AMD/ATI drivers support page http://support.amd.com/us/Pages/AMDSupportHub.aspx



I. INTEL HD GRAPHICS CONTROLLERS DRIVERS FOR DESKTOP COMPUTER AND LAPTOP COMPUTER

INTEL HD - WINDOWS VISTA/WINDOWS 7 32
1. Click http://downloadmirror.intel.com/20840/a ... 152254.exe
2. Save Win7Vista_152254.exe application file on the hard disk.
3. Once download done, run Win7Vista_152254.exe and follow the instructions.

INTEL HD - WINDOWS VISTA/WINDOWS 7 64
1. Click http://downloadmirror.intel.com/20842/a ... 152254.exe
2. Save Win7Vista_64_152254.exe application file on the hard disk.
3. Once download done, run Win7Vista_64_152254.exe and follow the instructions.



J. NVIDIA GRAPHICS CONTROLLERS DRIVERS FOR DESKTOP COMPUTER

NVIDIA GEFORCE 8/9/100/200/300/400/500 SERIES - WINDOWS XP
1. Click http://uk.download.nvidia.com/Windows/2 ... l-whql.exe
2. Save 296.10-desktop-winxp-32bit-international-whql.exe application file on the hard disk.
3. Once download done, run 296.10-desktop-winxp-32bit-international-whql.exe and follow the instructions.

NVIDIA GEFORCE 8/9/100/200/300/400/500 SERIES - WINDOWS VISTA/WINDOWS 7 32
1. Click http://uk.download.nvidia.com/Windows/2 ... l-whql.exe
2. Save 296.10-desktop-win7-winvista-32bit-international-whql.exe application file on the hard disk.
3. Once download done, run 296.10-desktop-win7-winvista-32bit-international-whql.exe and follow the instructions.

NVIDIA GEFORCE 8/9/100/200/300/400/500 SERIES - WINDOWS VISTA/WINDOWS 7 64
1. Click http://uk.download.nvidia.com/Windows/2 ... l-whql.exe
2. Save 296.10-desktop-win7-winvista-64bit-international-whql.exe application file on the hard disk.
3. Once download done, run 296.10-desktop-win7-winvista-64bit-international-whql.exe and follow the instructions.

NVIDIA GEFORCE 600 SERIES - WINDOWS VISTA/WINDOWS 7 32
1. Click http://uk.download.nvidia.com/Windows/3 ... l-whql.exe
2. Save 301.10-desktop-win7-winvista-32bit-international-whql.exe application file on the hard disk.
3. Once download done, run 301.10-desktop-win7-winvista-32bit-international-whql.exe and follow the instructions.

NVIDIA GEFORCE 600 SERIES - WINDOWS VISTA/WINDOWS 7 64
1. Click http://uk.download.nvidia.com/Windows/3 ... l-whql.exe
2. Save 301.10-desktop-win7-winvista-64bit-international-whql.exe application file on the hard disk.
3. Once download done, run 301.10-desktop-win7-winvista-64bit-international-whql.exe and follow the instructions.



K. NVIDIA GRAPHICS CONTROLLERS DRIVERS FOR LAPTOP COMPUTER

NVIDIA GEFORCE 8M/9M/100M/200M/300M/400M/500M/QUADRO NVS/FX GPU SERIES

WINDOWS XP
1. Click http://www.nvidia.co.uk/object/notebook ... er-uk.html
2. Save 266.58_notebook_winxp_32bit_international_whql.exe application file on the hard disk.
3. Once download done, run 266.58_notebook_winxp_32bit_international_whql.exe and follow the instructions.

WINDOWS VISTA/WINDOWS 7 32
1. Click http://uk.download.nvidia.com/Windows/2 ... l-whql.exe
2. Save 295.73-notebook-win7-winvista-32bit-international-whql.exe application file on the hard disk.
3. Once download done, run 295.73-notebook-win7-winvista-32bit-international-whql.exe and follow the instructions.

WINDOWS VISTA/WINDOWS 7 64
1. Click http://uk.download.nvidia.com/Windows/2 ... l-whql.exe
2. Save 295.73-notebook-win7-winvista-64bit-international-whql.exe application file on the hard disk.
3. Once download done, run 295.73-notebook-win7-winvista-64bit-international-whql.exe and follow the instructions.

This is a reference driver that can be installed on supported NVIDIA GeForce notebook GPUs.
However, please note that your notebook original equipment manufacturer (OEM) provides certified drivers for your specific notebook on their website.
NVIDIA recommends that you check with your notebook OEM about recommended software updates for your notebook.
OEMs may not provide technical support for issues that arise from the use of this driver.



L. HOW TO IDENTIFY THE AUDIO CONTROLLER OF THE COMPUTER

1. Press Windows and R keys.
2. Type DXDIAG and click OK button.
3. Click Sound tab.



M. UPDATE REALTEK AUDIO CONTROLLERS DRIVERS

REALTEK AC97 AUDIO DRIVER UPDATE FOR WINDOWS XP
1. Click http://support.focus-home.fr/WDM_A406.exe
2. Save WDM_A406.exe application file on the hard disk.
3. Once download done, run WDM_A406.exe and follow the instructions.

REALTEK HD AUDIO DRIVER UPDATE FOR WINDOWS XP
1. Click http://support.focus-home.fr/WDM_R267.exe
2. Save WDM_R267.exe application file on the hard disk.
3. Once download done, run WDM_R267.exe and follow the instructions.

REALTEK HD AUDIO DRIVER UPDATE FOR WINDOWS VISTA/WINDOWS 7
1. Click http://support.focus-home.fr/Vista_Win7_R267.exe
2. Save Vista_Win7_R267.exe application file on the hard disk.
3. Once download done, run Vista_Win7_R267.exe and follow the instructions.



N. UPDATE CREATIVE X-FI AUDIO CONTROLLERS DRIVERS

XtremeGamer Fatal1ty Professional Series
Platinum Fatal1ty Champion Series
XtremeMusic/XtremeGamer/Platinum/Fatal1ty/Elite Pro/X-Fi


WINDOWS XP/WINDOWS VISTA/WINDOWS 7
1. Click http://support.focus-home.fr/SBXF_PCDRV ... 8_0013.zip
2. Save SBXF_PCDRV_LB_2_18_0013.zip file on the hard disk.
3. Once download done, open SBXF_PCDRV_LB_2_18_0013.zip.
4. Run SBXF_PCDRV_LB_2_18_0013.exe application file and follow the instructions.

PCI Sound Blaster X-Fi Xtreme Audio

WINDOWS XP
1. Click http://support.focus-home.fr/XFXA_PCDRV ... 4_0079.zip
2. Save XFXA_PCDRV_LB_1_04_0079.zip file on the hard disk.
3. Once download done, open XFXA_PCDRV_LB_1_04_0079.zip.
4. Run XFXA_PCDRV_LB_1_04_0079.exe application file and follow the instructions.

WINDOWS VISTA/WINDOWS 7
1. Click http://support.focus-home.fr/XFXA_PCDRV ... 4_0090.zip
2. Save XFXA_PCDRV_LB_1_04_0090.zip file on the hard disk.
3. Once download done, open XFXA_PCDRV_LB_1_04_0090.zip.
4. Run XFXA_PCDRV_LB_1_04_0090.exe application file and follow the instructions.



O. AMD PROCESSOR DRIVERS FOR WINDOWS XP

The processor driver is compatible with the AMD Athlon 64, Mobile Athlon 64, Phenom, Sempron, Mobile Sempron, Mobile Turion and all Opteron processors including Quad-Core.

1. Click http://support.amd.com/us/Processor_Tec ... 320053.zip
2. Save AMD_Processor_Driver_1320053.zip file on the hard disk.
3. Open AMD_Processor_Driver_1320053.zip and run setup.exe file.
4. Follow the instructions.



P. OPTIMIZER FOR AMD ATHLON64 X2 PROCESSORS

The AMD Dual-Core Optimizer update for desktop computer * is required only if you have stuttering and crashes with your games.
If you do not have any problem with your games, please do not install this update.

1. Click http://support.amd.com/us/Processor_Tec ... _1.1.4.zip
2. Save DCO_1.1.4.zip file on the hard disk.
3. Open DCO_1.1.4.zip and run Setup.exe.
4. Follow the instructions.

* If you have a laptop computer, please do not install AMD Dual-Core Optimizer.



Q. REMOVE DRIVER LEFTOVERS FROM YOUR SYSTEM

Driver Sweeper is a fast tool to remove driver leftovers from your system.
It is very important to remove your drivers on a proper way, because driver leftovers can cause problems like stability and startup problems.
You can use it if you want to update/remove drivers from your system.

How to download and install Driver Sweeper:

1. Click http://phyxion.net/Driver-Sweeper/Drive ... ion-3-2-0/
2. Click Installer link.
3. Save DriverSweeper_3.2.0.exe application file on the hard disk.
4. Run DriverSweeper_3.2.0.exe application file.
5. Choose the language and click OK button then Next button.
6. Accept the agreement and click Next button.
7. Do not install the software provided with Driver Sweeper (uncheck) then click Next button.

How to use Driver Sweeper:

1. Uninstall the current display drivers.
2. Restart the computer.
3. Run Driver Sweeper*, select the drivers that you have removed (AMD - Display or NVIDIA - Display) and click Clean button.
4. Restart the computer and install the new drivers.

* For Windows Vista and Windows 7 users, please run Driver Sweeper in administrator mode:
- Right mouse click Driver Sweeper shortcut and click Run as administrator.



R. CONTACT THE TECHNICAL SUPPORT OF YESTERDAY

You can contact the technical support of Yesterday via e-mail by writing to: support@yesterday-game.com
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